Privacy Policy
At RU Transportation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, services, or interact with us in any other way. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information from you when you engage with our services, either through our website, by phone, email, or in person. The types of information we may collect include:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, home or business address, and any other information that can be used to identify you.
- Payment Information: If you book services with us, we may collect payment details such as credit or debit card information, billing address, and other payment-related details.
- Travel Information: We may collect travel-related information, such as pick-up and drop-off locations, flight details, and special requests for your transportation services.
- Technical Information: When you visit our website, we may collect certain technical data, such as your IP address, browser type, device type, and other information that helps us improve our website’s performance and security.
- Communication Data: This includes any correspondence you send to us, such as emails, messages, or customer support inquiries.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal and travel information to facilitate your bookings, manage your transportation services, and deliver a personalized experience.
- To Process Payments: We use your payment information to process transactions securely and efficiently.
- To Communicate with You: We may use your contact information to send booking confirmations, updates, and other important notifications related to your service. We may also use it to respond to your inquiries or requests.
- For Marketing and Promotions: With your consent, we may use your email or phone number to send you information about special offers, promotions, or new services we think may be of interest to you. You can opt out of marketing communications at any time.
- To Improve Our Services: We may analyze technical and communication data to improve our website functionality, enhance security, and offer better customer service.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal requests or to defend our legal rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and customer service platforms. These providers are required to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your personal information if required to do so by law, court order, or governmental request, or to protect the rights, property, or safety of RU Transportation, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of the transaction.
4. Data Security
We take the security of your personal information seriously and implement a variety of security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access control procedures. However, please be aware that no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and collect information about how visitors use our site. Cookies are small data files stored on your device that help us recognize you when you return to our website. We may use cookies to remember your preferences, track site usage, and offer targeted advertisements. You can adjust your browser settings to refuse cookies, but this may limit certain features of our website.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
- Restriction: You can ask us to restrict the processing of your personal data under certain conditions.
- Data Portability: You have the right to request that your personal data be transferred to another service provider in a structured, commonly used, and machine-readable format.
- Opt-Out: You have the right to opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at the information provided below.
7. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely dispose of or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a child without parental consent, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our services after any changes to this policy constitutes your acceptance of those changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
RU Transportation LLC
- Address: 434 South Kenmore Ave, Los Angeles, CA 90020
- Phone: +1 (818) 451-7248
- WhatsApp: (562) 826-4142
- Email: Support@rutransportation.net